FAQ

Frequently asked questions

How do your T-shirts and sweatshirts fit?

Every listing includes a size chart in its product photos. Our Comfort Colors tees have a relaxed unisex fit. Choose your usual size, or size up for an oversized look. See our Size & Care page for more.

Are your products made to order?

Yes. Every item is printed to order by our print partner after you place your order. Your estimated delivery date is shown at checkout, and standard shipping is currently estimated at 5-8 business days.

How does personalization work?

Selected products can be personalized. Enter your details on the product page before you add the item to your cart, and please check the spelling carefully before you order.

Can I change or cancel my order?

Contact us as soon as possible at scenictrailco@outlook.com. Because made-to-order items move into production quickly, we can't promise that changes or cancellations can be made after an order is submitted.

Where do you ship?

We currently ship to addresses in the United States. Standard shipping within the US is currently free.

Will I receive tracking?

Yes. Once your order ships, tracking is emailed to the address you used at checkout.

What is your return and exchange process?

Because every item is printed to order, we can't accept returns or exchanges for change of mind, size, or color preference. If your order arrives damaged, defective, or incorrect, email us within 30 days of delivery with your order number and clear photos and we'll make it right with a replacement or a refund. See our Returns & Refunds page for details.